Tag Archives: children

Examining Factors Predicting Students’ Digital Competence

Reviewed By: Reviewed by Natalie Enright, Chelsea Maradiaga, Bracha Schefres and Angela Yam

Link to article: http://www.jite.org/documents/Vol14/JITEV14ResearchP123-137Hatlevik0873.pdf

Article synopsis and core research question
In the research article “Examining Factors Predicting Students’ Digital Competence,” Hatlevik, Guðmundsdóttir, and Loi are interested in determining how users process information and to what extent are technological skills acquired. This paper addresses the levels of familiarity and understanding of information and communication technology (ICT) as assessed among Norwegian ninth grade students. Digital competence is defined as “the skills, knowledge, and attitudes that make learners able to use digital media for participation, work, and problem solving, independently and in collaboration with others in a critical, responsible, and creative manner.” (Hatlevik, Guðmundsdóttir, & Loi, 2015, p. 124) Due to the increasing variety of technologies in the daily lives of users around the world, this 2015 study holds an important role in analyzing digital literacy and how people acquire the relevant skillsets.
Three factors are identified as shaping the diverse technological experiences of students following the research results: digital competence, mastery orientation, and family background. Mastery orientation refers to how one’s attitude and actions approach learning or performance-related activities, while family background covers cultural, social, and economic demographic indicators. Eight hypotheses were formulated to frame the relationships between cultural capital, language at home, strategic use of information, academic achievements, and predicted digital competence.
Global efforts toward advocating and promoting digital competence aim to not only make technological tools more accessible for users to meet information needs, but they also encourage the lifelong development of online equity, self-representation, and exchange of information.

Methods used to answer the research question.
For this study a cross-sectional survey was used to analyze the data collected from a survey given to one class of 9th graders chosen by each of the 150 schools contacted to participate. The study was conducted in 2013. Potential participating schools were contacted using mail, e-mail, and by phone. “The final sample for this study was made of 852 students from 38 participating schools. The response rate at the school level was 25.3%” (Hatlevik et al., 2015, p. 127). There was no replacement for schools who did not participate.

The questions for the survey were comprised of themes based on the learning objectives for the completion of 10th grade. The themes included: “five questions about digital responsibility, three questions about digital communication, eight questions about how to retrieve and handle digital information, and ten questions about how to create and process digital information” (Hatlevik et al., 2015, p. 127).
Students were then asked how many books they had at home. The data collected from this part of a self-report questionnaire was used to establish cultural capital. Other answers to the self-report questionnaire were used to determine language integration and mastery orientation for each student. Three questions were asked to measure mastery orientation using Likert-type agree-disagree scale, ranging from Strongly agree to Strongly disagree. Results showed a score of 0.87 suggesting a high level of consistency. “The scale of marks/grades are 1(the lowest mark), 2, 3,4, 5 and 6 (the highest mark)” (Hatlevik et al., 2015, p. 127).
The comparative fit index (CFI) and the Tucker-Lewis fit index (TLI) are the two indices that were used to evaluate the fit of the model with the hypotheses. In order to estimate the misspecification of the model, the root mean square error of approximation (RMSEA) was calculated. (Hatlevik et al., 2015)
Finally, www.gsi.udir.no, a national database, indicated that on an average there were 2.19 (sd 0.71) students at each computer in the schools that participated in the study” (Hatlevik et al., 2015, p. 128).

Findings and conclusions
The study found that 2.5% of students had no books, 10.2% had 1-10 books, 15.9% had 11-50 books, 15.4% had 51-100 books, 22.2% had 101-250 books, 17% had 251-500 books and 16.8% had more than 500 books. For languages spoken at home, studies found that 83.3% of students spoke Norwegian and 16.7% spoke another language other than Norwegian or combined with Norwegian.
The results from the theoretical model were statistically significant, however there were two questions which measured digital competence that had to be removed due to the factor loading falling below 0.20 and a new analysis was run. It showed acceptable results with values of CFI = 0.947, TLI = 0.943, and the RMSEA = 0.024 [LO 90 = 0.020 and HI 90 = 0.027].
An analysis of the theoretical model that was developed with eight hypotheses shows that all hypotheses are supported. From the structural equation modelling (SEM) approach, the study found that “students’ cultural capital and language integration at home is positively related“ (Hatlevik et al., 2015, p. 132) which has a positive forecast to digital competence. Looking at both of the student’s mastery orientation and previous achievements also provides positive outlooks to digital competence.
Limitations of this study includes having a response rate of 25.3% at the school level, schools and students with positive interactions towards technology could be overrepresented, and self-selection bias. However, there were variations between students’ digital competence, therefore it seems that there is a diverse sample of student participation.
This study’s findings shows diversity amongst the students regarding digital competence which is also supported by many national tests involving reading, mathematics, science and information literacy. It is up to the school leaders and teachers to identify the diversity in their students’ digital competence and take action to improve their student’s digital competence. They have to also take note that a student’s family background, previous achievements in school, and mastery orientation are related to their digital competence. Teachers would need to be aware of these factors when they are planning and conducting teaching, and helping students to develop adaptive methods for information use. “Digital skills and competence requires hard work and persistence as does developing other key competences such as reading, writing, or doing calculations.” (Hatlevik et al., 2015, p. 133).

Unanswered questions and an attempt to answer them
The design of the test seems to evaluate a 9th grade students’ digital competence without the intervention of classroom instruction since students are tested on end of the year 10th grade material. If the test comprised of questions that were from the 9th grade curriculum or the test comprised of students who had just finished 10th grade, then the study would evaluate classroom instruction. However, to completely rule out the significance of classroom instruction on digital competence, a control group would need to be studied comprising of students who had just completed 10th grade and had been asked identical questions.
A second question that arises pertains to the use of quantity of books in the home as a measure of cultural capital. Understandably, the authors of the study wished to align their research that used books “in several other international studies” (Hatlevik et al., 2015, p. 127), it is not considered to be sensitive or private information, and books can be counted fairly easily. However, in the 21st century this gauge may becoming less accurate as more people are moving away from print materials and towards digital books. It was not clear if the study included digital content as well. Perhaps a future study should address this issue and include digital as well as print material.
Finally, the study indicates that there is a positive correlation between cultural capital and language integration, factors that can be used as a proxy for student’s family background, as well as a student’s mastery in orientation is a positive prediction of digital competence. As such, the study recommends “more information about how teachers can help students to develop adaptive strategies for information use” (Hatlevik et al., 2015, p. 132). This would suggest that the authors support culturally responsive teaching practices to mitigate factors that contribute to poor digital competence in students. While this may be true, it is important to note that the response rate was 25.3% at the school level. The study did not indicate if some of the schools were culturally diverse, lower academic performing, or were lower socioeconomic schools suggesting a possible poor test sample. The authors addressed this issue in the article noting that “nevertheless, the results from the study give insight into factors predicting digital competence” (Hatlevik et al., 2015, p. 133). Even so, the low response rate begs the question what results from a larger sample that includes all aspects of diversity would look like. It would be worthwhile to address these issues in further studies.

References:
Hatlevik, O. E., Guðmundsdóttir, G. B., Loi, M. (2015). Examining factors predicting
students’ digital competence. Journal of Information Technology Education: Research, 14, 123-137. Retrieved from http://www.jite.org/documents/Vol14/JITEV14ResearchP123-137Hatlevik0873.pdf

Digital Curation and Education

By Carla Axume, Adrienne Domasin, Mia Faulk, Kai Forsley, and Heather Poundstone

Link to article: http://www.digitalcultureandeducation.com/cms/wp-content/uploads/2010/05/dce1028_black_2010.pdf

Digital Curation and Education
Black, R. (2010) The language of Webkinz: Early childhood literacy in an online virtual world. University of California, Irvine. Online Publication 31 May 2010.

A- Article synopsis and core research question(s)- Adrienne
In this article the author intends to fill a gap in the research on virtual worlds intended for early childhood populations. Using the popular and frequently visited virtual space Webkinz World as a case study, Rebecca Black analyzes the content in the Webkinz World in an effort to determine the viability of the content as it pertains to language development and childhood literacy, as well as whether the content is appropriate for the learning processes among the intended age groups. Black concluded that the design of Webkinz World is limited in its learning outcomes and literacy learning initiatives due to its profit-driven nature and Internet security safeguards both of which inhibit language development. Black also indicates that the socio-cultural messages promoted within the Webkinz World necessitate a thorough examination because the life lessons promoted in the interface do not engage the daily learning and development of children in a realistic manner. Black seeks to demonstrate the shortcomings of the Webkinz World site in order to inform parents of children interacting in this virtual world of the literacies that are actually being used versus those that are marketed by Webkinz World. The author also seeks to inform educators and literacy researchers of any attitudinal shifts from children interacting in these virtual spaces and their learning behavior in the classroom environment.

B- Methods used to answer research question(s)-Carla
The method employed in this case study approach is based on data gathered from participant observations and a qualitative content analysis. Part of this analysis also deals with a cross case analysis of the literacy and developmental features of several Shared Virtual Environments focusing on early childhood populations. Black was able to gather data by creating a map of the site content and gathering information from the rules, frequently asked questions, tutorials, activities, and the collection of artifacts. From this point, the content analysis was conducted using open ended, qualitative protocol, and literacy related artifacts of the site. The participant observations were aimed at gaining a sense of navigation, communication, and gameplay in the Shared Virtual Environment. Part of the analysis included a game called Webkinz, which are stuffed animals that come with a unique code in order for the player to have access to Webkinz world in the SVE. Here children are able to participate by purchasing items to furnish their pets room, food, toys and clothes. Overall, the online multimodal format of the site provides children with access to new literacy providing language development, social meanings, values and life lessons.

C- Findings and conclusions- Kai
With any new type of literacy, there will be learning curves. Within Shared Virtual Environments (SVE), there are many opportunities to engage the spatial abilities of visitors to the site. Rebecca Black praises the prospect of SVEs being useful communication tools. Specifically looking at online platforms, like Webkinz World, there are some concerns. First, there are benefits including gaining hands-on computer technology experiences in terms of learning how to navigate an online environment and navigating the computer’s hard and software. However the content and interactions with the content seems to be of concern. There are blatant consumerist practices and direct marketing to youth. The term “immersive advertising” is used to describe the constant bombardment of advertising mechanisms to the user. Within Webkinz World, there seems to be a specified correlation between well-being in the virtual world and actual financial expenditures, which Black believes does not activate the best use of a literacy tool effectively. Black seems to conclude that while many positive attributes can be extracted from the model of SVEs like Webkinz World, the overall execution of this one may not be in the best interest of the user. The positives include direct learning in terms grammar, reading and as well as other traditional literacies, as well as contextualized learning that happens as you traverse the scenarios in the game. Nevertheless, Black believes that corporate develops, not educators, are creating content for SVE tools such as Webkinz. This divergence between “useful tool” and “tainted content” seems to be apparent in Webkinz World. She also concludes that the digital literacies employed within SVEs should be actual digital literacies and not simply traditional literacies captured in digital format, thus providing the user with an optimal learning experience.

D-Unanswered questions you have and what future research might address-Mia
More research is needed on, “…how children’s activities, relationships, and immediate social and cultural contexts affect their learning and development” (Black, 8). Today’s young students are operating in a cyberspatial-postindustrial mindset, so:
What will these students need most to be successful within these spaces?
How do adults set about understanding the “social and cultural contexts of these spaces, as well as the tensions between new and traditional literacies as they shape, influence, and even curtail children’s learning” (Black, 9)?
Are these commercialized spaces, with marketing messages, detrimental to kids?
Have we entered a dimension of A Brave New World where children are being conditioned to think within prescribed limits?
Is this a coercive quasi dictatorship, telling kids what they should think vs. allowing them to create and think freely? “While there are ample opportunities for early readers and writers to be immersed in contextualized print, there are far fewer opportunities for early readers and writers to engage deeply with literacy materials and develop expressive language skills” (Black, 14).
Future research should address how to create the best online learning environment for young children that is much more robust, interactive, and engaging, rather than reverting to traditional literacy methods.

E- A thoughtful attempt to answer your own questions- Heather
Students will need several things to be able to successfully navigate sites such as Webkinz, the most important being literacy and technology skills. Online tutorials would be helpful to guide students through the various components of the site. Adults must understand the importance of new literacies and their importance in children’s literacy development. They must engage in sites like Webkinz in order to understand how to support students. Sites like Webkinz should exercise caution with the marketing messages they allow so that children are protected. For instance, advertisements that promote junk food should not be allowed. There should be a minimum amount of marketing for the children who have already purchased the stuffed animal. There could be an option to allow children access to the site without purchasing the animal. Webkinz does somewhat condition children to think within prescribed limits due to the safety measures in place that do not allow students to creatively add their own dialogue. This site could expand on its creative aspect by allowing students to create their own animals, attributes, stories, videos, etc. in order to allow them to think and explore freely.

Tags- Webkinz, childhood literacy, virtual worlds, literacy, early childhood, language development, children, social network, learn, play, digital literacy, new literacies, Webkinz World, Shared virtual environments, SVE, SVEs, direct instruction, online gaming, consumerism, digital learning, internet safety, child development

Library Services to Children, Teens, and Families Experiencing Homelessness

Terrile, V. C. (2009). Library services to children, teens, and families experiencing homelessness. Urban Library Journal, 15(2), 20-34
Synopsis and Core Research Questions
In the article Library Services to Children, Teens, and Families Experiencing Homelessness, Terrile describes the demographics and educational issues children and teens experiencing homelessness face every day. The author explores the role library programs can play in improving the challenges this population encounters. The author also examines some model library programs reaching out to children, teens, and families experiencing homelessness.
Persons who are homeless are one of the most marginalized populations that libraries may encounter. Policies and services that address homelessness may range from “antagonistic to welcoming and supportive” (pp 21). Most of the persons experiencing homelessness are children, with the average age being nine years old (pp 20) and families with children are the fastest growing segment of the homeless population (pp 20). Though the rate of families experiencing homelessness is rising, often young people are not considered in these counts if they are “doubling up” with other families (pp 22). Children and teens experiencing homelessness are often given little support from social service and nonprofit agencies. Additionally, homelessness affects Black and Latino persons disproportionately.
Other facts:
• Approximately 1.2 million children living in families with no secure housing (in 2007)
• Approximately 1,682,900 homeless and runaway youth (2008)
• Up to 45% of teens seeking a shelter bed were released from foster care in the previous 12 months
Obstacles that children and teens experiencing homelessness face often surround school access and achievement and include registration and transportation issues, internet access issues, access to reference books and materials, and lack of access to school supplies. Children and teens experiencing homelessness are at higher risk of bullying, higher risk of behavioral problems, literacy deficits, and developmental delays (pp 23).
Research has found that children and teens experiencing homelessness are often very skilled at making references and comparisons. These skills can be built upon by libraries by offering opportunities to integrate art with literacy for these children and teens to make connections through a “creative multidisciplinary approach.” (pp 25)
Methods
The author used literature review and personal communication with library programs to gather information.
Findings
Factors such as lack of transportation, lack of legal guardianship, proof of residency, access to records, and lack of access to child care for younger children make library accessibility challenging for children and families experiencing homelessness. Bringing library programs and services to the population is vital to creating successful programs. This means providing programs to shelters and other community areas that are easier for this population to access. Out of school programs have proven to help narrow the achievement gap with this population (pp 27). Moreover, providing literacy services to parents enhances children’s literacy as well (pp 25).
The biggest obstacle to outreach efforts to children and families experiencing homelessness is the same event that helped to cause the doubling of homeless families: the recession of 2007/2008. Libraries are seeing budget cuts and many programs are surviving only because of dedicated volunteers.
The author highlights some model programs that reach out to children and teens experiencing homelessness. These include:
• Project Horizon (since 1989) with the DeKalb County Library provides paperback deposit collections and storytellers to shelters
• The Charleston (South Carolina) County Library partnered with the Carolina Youth Development Center. Services include librarian visits to residential centers and a book club
• Akron (Ohio) Summit County Public Library and partner Project Rise provides summer reading programs to area shelters
• Camp LAPL with the Los Angeles Public Library
• The New York Public Library has been providing services to this population since 1987. Programs include “Read to Me” and Summer Story times.
Unanswered Questions and Future Research
Access seems to be the largest barrier for this population and libraries are in a unique position to assist. Libraries create access. ALA’s equity of access and ALA’s policy of Library Services to the Poor can help drive libraries to create programs and services that support children, teens, and families experiencing homelessness. “Equity of access means that all people have the information they need – regardless of age, education, ethnicity, language, income, physical limitations or geographic barriers.” (ALA 2015) The author mentions the ALA guidelines, but does not delve too deeply into how these guidelines can assist in the development of programs and services to children, teens, and families experiencing homelessness. This is an area for future development.
Terrile addresses many of the realities of extending programs to children and families who are experiencing homelessness; however there are still many opportunities for research in this area. Future articles could address developing community partnerships to provide services to this and similar (such as the “invisible” homeless ) population, and securing funds (through fundraising or grants) for outreach programs.
Despite the recession having ended and the economy rebounding, the number of children and teens experiencing homelessness does not seem to be lessening. A report from Child Trends data bank indicates that there were approximately 1.3 million students experiencing homelessness in 2012-2013, but the increase in number could be due to better reporting standards (including those who were “doubling up” with other families, etc.) Whether the reporting is better or not, this is a significant portion of the population that requires library access and services.
Ideas for Programs and Services
• Staff Sensitivity Training can eliminate the antagonistic policy trend towards persons experiencing homelessness
• Partnering with healthcare organizations, churches and other organizations
• Social Worker Services in the library
• Pairing arts and crafts and literacy programs to develop skills at which this population already excels
• Partnering with schools and school/government organizations that address homelessness in youth (these may vary from state to state or city to city, for example in Albuquerque New Mexico Child Find works with the schools to ensure children experiencing homelessness have access to education)
• Bringing services to food banks and other community organizations working with persons who are homeless.

References

Akron Public Schools. (2015). Project Rise. Retrieved from http://www.akronschools.com/group/programs/Project+RISE

American Library Association. (2015). Equity of Access. Retrieved from http://www.ala.org/advocacy/access/equityofaccess

American Library Association. (2015). Policy on Library Services to the Poor. Retrieved from http://www.ala.org/offices/extending-our-reach-reducing-homelessness-through-library-engagement-7

Child Trends Data Bank (2015, March). Homeless Children and Youth Report. Retrieved from http://www.childtrends.org/?indicators=homeless-children-and-youth

DeKalb Library Foundation. (2015). Retrieved from http://dekalblibrary.org/foundation/impact/preparing-readers

Jenkins, M. (2014 August 27). D.C. adds a social worker to library system to work with homeless patrons. The Washington Post. Retrieved from https://www.washingtonpost.com/local/dc-adds-a-social-worker-to-library-system-to-work-with-homeless-patrons/2014/08/26/2d80200c-2c96-11e4-be9e-60cc44c01e7f_story.html

State Library of North Carolina. (2015, June 16). Library service to people experiencing homelessness, Forsyth County. Retrieved from http://statelibrarync.org/ldblog/2015/06/16/lsta-stories-library-service-to-people-experiencing-homelessness-forsyth-county/

Terrile, V. C. (2009). Library services to children, teens, and families experiencing homelessness. Urban Library Journal, 15(2), 20-34. Retrieved from http://ojs.gc.cuny.edu/index.php/urbanlibrary/article/view/1257

Library Services to Children, Teens, and Families Experiencing Homelessness

Terrile, V. C. (2009). Library services to children, teens, and families experiencing homelessness. Urban Library Journal, 15(2), 20-34
Synopsis and Core Research Questions
In the article Library Services to Children, Teens, and Families Experiencing Homelessness, Terrile describes the demographics and educational issues children and teens experiencing homelessness face every day. The author explores the role library programs can play in improving the challenges this population encounters. The author also examines some model library programs reaching out to children, teens, and families experiencing homelessness.
Persons who are homeless are one of the most marginalized populations that libraries may encounter. Policies and services that address homelessness may range from “antagonistic to welcoming and supportive” (pp 21). Most of the persons experiencing homelessness are children, with the average age being nine years old (pp 20) and families with children are the fastest growing segment of the homeless population (pp 20). Though the rate of families experiencing homelessness is rising, often young people are not considered in these counts if they are “doubling up” with other families (pp 22). Children and teens experiencing homelessness are often given little support from social service and nonprofit agencies. Additionally, homelessness affects Black and Latino persons disproportionately.
Other facts:
• Approximately 1.2 million children living in families with no secure housing (in 2007)
• Approximately 1,682,900 homeless and runaway youth (2008)
• Up to 45% of teens seeking a shelter bed were released from foster care in the previous 12 months
Obstacles that children and teens experiencing homelessness face often surround school access and achievement and include registration and transportation issues, internet access issues, access to reference books and materials, and lack of access to school supplies. Children and teens experiencing homelessness are at higher risk of bullying, higher risk of behavioral problems, literacy deficits, and developmental delays (pp 23).
Research has found that children and teens experiencing homelessness are often very skilled at making references and comparisons. These skills can be built upon by libraries by offering opportunities to integrate art with literacy for these children and teens to make connections through a “creative multidisciplinary approach.” (pp 25)
Methods
The author used literature review and personal communication with library programs to gather information.
Findings
Factors such as lack of transportation, lack of legal guardianship, proof of residency, access to records, and lack of access to child care for younger children make library accessibility challenging for children and families experiencing homelessness. Bringing library programs and services to the population is vital to creating successful programs. This means providing programs to shelters and other community areas that are easier for this population to access. Out of school programs have proven to help narrow the achievement gap with this population (pp 27). Moreover, providing literacy services to parents enhances children’s literacy as well (pp 25).
The biggest obstacle to outreach efforts to children and families experiencing homelessness is the same event that helped to cause the doubling of homeless families: the recession of 2007/2008. Libraries are seeing budget cuts and many programs are surviving only because of dedicated volunteers.
The author highlights some model programs that reach out to children and teens experiencing homelessness. These include:
• Project Horizon (since 1989) with the DeKalb County Library provides paperback deposit collections and storytellers to shelters
• The Charleston (South Carolina) County Library partnered with the Carolina Youth Development Center. Services include librarian visits to residential centers and a book club
• Akron (Ohio) Summit County Public Library and partner Project Rise provides summer reading programs to area shelters
• Camp LAPL with the Los Angeles Public Library
• The New York Public Library has been providing services to this population since 1987. Programs include “Read to Me” and Summer Story times.
Unanswered Questions and Future Research
Access seems to be the largest barrier for this population and libraries are in a unique position to assist. Libraries create access. ALA’s equity of access and ALA’s policy of Library Services to the Poor can help drive libraries to create programs and services that support children, teens, and families experiencing homelessness. “Equity of access means that all people have the information they need – regardless of age, education, ethnicity, language, income, physical limitations or geographic barriers.” (ALA 2015) The author mentions the ALA guidelines but does not delve too deeply into how these guidelines can assist in the development of programs and services to children, teens, and families experiencing homelessness. This is an area for future development.
Terrile addresses many of the realities of extending programs to children and families who are experiencing homelessness; however there are still many opportunities for research in this area. Future articles could address developing community partnerships to provide services to this and similar (such as the “invisible” homeless ) population, and securing funds (through fundraising or grants) for outreach programs.
Despite the recession having ended and the economy rebounding, the number of children and teens experiencing homelessness does not seem to be lessening. A report from Child Trends data bank indicates that there were approximately 1.3 million students experiencing homelessness in 2012-2013, but the increase in number could be due to better reporting standards (including those who were “doubling up” with other families, etc.) Whether the reporting is better or not, this is a significant portion of the population that requires library access and services.
Ideas for Programs and Services
• Staff Sensitivity Training can eliminate the antagonistic policy trend towards persons experiencing homelessness
• Partnering with health care organizations, churches, and other organizations
• Social Worker Services in the library
• Pairing arts and crafts and literacy programs to develop skills at which this population already excels
• Partnering with schools and school/government organizations that address homelessness in youth (these may vary from state to state or city to city, for example in Albuquerque New Mexico Child Find works with the schools to ensure children experiencing homelessness have access to education)
• Bringing services to food banks and other community organizations working with persons who are homeless.

References

Akron Public Schools. (2015). Project Rise. Retrieved from http://www.akronschools.com/group/programs/Project+RISE

American Library Association. (2015). Equity of Access. Retrieved from http://www.ala.org/advocacy/access/equityofaccess

American Library Association. (2015). Policy on Library Services to the Poor. Retrieved from http://www.ala.org/offices/extending-our-reach-reducing-homelessness-through-library-engagement-7

Child Trends Data Bank (2015, March). Homeless Children and Youth Report. Retrieved from http://www.childtrends.org/?indicators=homeless-children-and-youth

DeKalb Library Foundation. (2015). Retrieved from http://dekalblibrary.org/foundation/impact/preparing-readers

Jenkins, M. (2014 August 27). D.C. adds a social worker to library system to work with homeless patrons. The Washington Post. Retrieved from https://www.washingtonpost.com/local/dc-adds-a-social-worker-to-library-system-to-work-with-homeless-patrons/2014/08/26/2d80200c-2c96-11e4-be9e-60cc44c01e7f_story.html

State Library of North Carolina. (2015, June 16). Library service to people experiencing homelessness, Forsyth County. Retrieved from http://statelibrarync.org/ldblog/2015/06/16/lsta-stories-library-service-to-people-experiencing-homelessness-forsyth-county/

Terrile, V. C. (2009). Library services to children, teens, and families experiencing homelessness. Urban Library Journal, 15(2), 20-34. Retrieved from http://ojs.gc.cuny.edu/index.php/urbanlibrary/article/view/1257